Telephone Service

253 310 500

The Municipality of Vila Verde offers a telephone service available on weekdays from 8:30 AM to 4:30 PM.

After the welcome message, please follow the instructions and press on your phone keypad the number corresponding to the matter you wish to address:

• For information on Social Support, press 1.
• For information on Human Resources, press 2.
• For information on Economic Activities and Entrepreneurship, press 3.
• For information on Water, Sanitation, and Environment, press 4.
• For information on Inspection, press 5.
• For information on Building Works, press 6.
• For information on Education, press 7.
• For information on Legal Affairs, press 8.
• To speak with the operator, press 9.

For better service, you should have your personal identification details or the process number (if available) with you.

To check the status of your process, consult the online services through the portal: https://aircsol.cm-vilaverde.pt/

253 310 516 Line + Service

The Customer Support Line operates on weekdays from 8:30 AM to 4:30 PM.
The availability of this telephone service, specifically dedicated to supporting and improving customer service, allows for closer guidance in using online services, assisting with the structuring of requests, identifying the required supporting documents, and checking the status of processes.

At any time outside of weekdays, you can call and leave your message. We will return your call as soon as possible.

253 310 507 Appointment Line

Appointments with the Municipality’s technicians and the Municipal Executive require prior scheduling and can be arranged through this direct line or via email agendamento@cm-vilaverde.pt