Citizen Service and Support

The Citizen Service and Support Office (SAAC) provides integrated multichannel service (online, by phone, and in person) designed with the needs and expectations of all citizens, economic agents, and institutions in mind, who, for personal or professional reasons, interact with the Vilaverdense Municipality.
Whichever channel you choose, SAAC, working in coordination with the other municipal services, offers a competent, appropriate, and personalized response to your questions and requests.

For TELEPHONE SERVICE
253 310 500 General Service Line
253 310 516 + Service Line
253 310 507 Appointment Line (Municipal Technicians or Municipal Executive)
253 310 541/543 Urbanization and Building Service Line (Procedure Management)

For INTERNET SERVICE
Online Services and Webchat

For IN-PERSON SERVICE
Single Service Desk and Citizen Shops

Before contacting the Service and Citizen Support Gather the documentation related to the matter you want to address. Always have your Citizen Card (or Identity Card and Taxpayer Card), phone contact, and email address on hand.